Shipping Policy

Avsoy Offers Shipping and delivery in 3 to 5 business days after placing order.

CASH ON DELIVERY IS AVAILABLE:

Due to Covid-19, CASH ON DELIVERY IS CURRENTLY AVAILABLE ON LIMITED ROUTES.

    ONLINE PAYMENT:

    • Prepaid orders are processed within 1-2 days in contrast to the COD orders and no verification call is made to process such orders.
    • For all pin codes serviceable by our logistic partner and wherever COD facility is not available, online payment option needs to be availed.
    • Shipping pin code provided should be in the serviceable area of our logistic partner
    • Do not accept to open the product to see and check or to return at the time of delivery.
    • All forms of Debit/Credit cards, Net banking, wallets modes of payments are available.

    TRACKING YOUR ORDER

    After the order is dispatched, you will receive an email confirmation with the order and shipment details. You can view the shipment status online from Track Order by entering the Tracking id.

    EXCHANGE POLICY

    Courier cost is borne by AVSOY International in the event of 'Damaged' or 'Defective' products, any size change request will be paid in full by the customer.

    RETURNS:

    If you are not satisfied with a product that you have purchased on the Avsoy website, Please click on the Return/Exchange tab and raise a Return/Exchange Request we will arrange the Reverse Pickup.

    AVSOY

    • Please ensure that the product is returned with its original packing, box (if any),bill, and any other material that came along with the product.
    • Please ensure you ship the products within 7 days of receiving the product.
    • The returned product must be in unused condition as we cannot issue refunds for products that show signs of use. If these steps are taken, the original purchase amount will be credited to your account if the product received was damaged, defective or a wrong product was received. 
    • In case of size changes or returns due to issues with fit or size, only store credit will be provided.

    REFUNDS

    Your full refund will be processed within 15 working days of us receiving the product.

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